Email from Prime Trading 5 Ltd 19.29 2nd December 2014:
Just received (3.12.14) Prime Trading 5 Ltd's agreement with JH, which he refused to sign. Just to show how 'professional' this company is they couldn't even spell his name correctly! When Santander blocked the balance Prime Trading 5 told JH it would take two weeks to process the refund. This is now due – Mr Aaron Scott Britten.