'I wonder if you can help / advise me? I recently received a cold call from a company called **** **** Ltd (name altered) about buying vintage wine. It's something I'm interested in, but I'm concerned about paying large sums of money to people who contact me over the phone. I have done some checking myself but your website came up. I read through it with interest, and would like any thoughts you may have.'
In this instance my advice was not to buy from this company.